Return Policy

How do I return something?

We take returns on any unopened and unused products in their original condition.

All returns must be carefully wrapped, damaged items will not be accepted.  Refunds will be provided upon arrival of returned products.

Wigs must remain be unworn for health and safety reasons. Wigs must be in original packaging with hairnet, not styled and uncut. If you are unsure once colour wig you need, please order a Sample Ring!

Before returning an item or your order, please contact us at

Return shipping costs is the responsibility of the customer. 

Return shipping address is:
Lumin's Workshop
26 Randor Street
Victoria 3061

How long do I have to return something?

30 days from receiving your order.

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