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Return Policy How do I return something? We take returns on any unopened and unused products in their original condition. All returns must be carefully wrapped, damaged items will not be accepted.  Refunds will be provided upon arrival of returned products. Wigs must remain be unworn for health and safety reasons. Wigs must be in original packaging with hairnet, not styled and uncut. If you are unsure once colour wig you need, please order a Sample Ring! Before returning an item or your order, please contact us at info@luminsworkshop.com Return shipping costs is the responsibility of the customer.  Return shipping address is:Lumin's Workshop26 Randor StreetCampbellfieldVictoria 3061Australia How long do I have to return something? 30 days from receiving your order....

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Shipping Information ALL SHIPPING RATES ARE SHOWN IN AUSTRALIAN DOLLARS ($AUD) Shipping within Australia Standard Shipping - $10 flat rate Australia wide.  Free standard shipping with orders over $150! Express Shipping - Express shipping varies based on the weight of your order and your location. Please note that selecting express shipping only guarantees your order will be shipped via express post, and our standard processing times will still apply.  Please contact us if you are working to tight deadlines and we will do everything we can to ensure your order gets shipped as soon as possible. International Shipping International Shipping rates vary depending on your location and the weight of your order. The shipping rates are calculated at checkout based...

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FAQs Where do you ship? We ship both Australia-wide and internationally.  Shipping to Australia is $10 flat rate or free for purchases over $150. International rates are calculated at checkout and vary depending on the weight of your order.  If shipping options are not listed at checkout, please contact us for a custom shipping quote. How Long Does Shipping Take? In order to provide you with the best possible shipping rate all of our shipments go out through AusPost. For Standard delivery: Melbourne takes around 1-2 working days, and interstate take 3-7 working days depending on your state.  For Express post: Melbourne takes 1-2 days, and interstate takes around 3 days for Metro areas. For International shipping: Please refer to the ETAs...

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