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FAQs

Where do you ship?

We ship both Australia-wide and internationally. 

Shipping to Australia is $10 flat rate or free for purchases over $150.

International rates are calculated at checkout and vary depending on the weight of your order.  If shipping options are not listed at checkout, please contact us for a custom shipping quote.

How Long Does Shipping Take?

In order to provide you with the best possible shipping rate all of our shipments go out through AusPost.

For Standard delivery: Melbourne takes around 1-2 working days, and interstate take 3-7 working days depending on your state. 

For Express post: Melbourne takes 1-2 days, and interstate takes around 3 days for Metro areas.

For International shipping: Please refer to the ETAs in the shipping page. 

DUE TO COVID-19, ALL SHIPPING IS CURRENTLY EXPERIENCING DELAYS. 

Can I pickup my order?

Yes! You can come in store to pick up your order during opening hours (see below). 

 In-store pick ups may take up to 24 hours to process.

Can I visit your store?

Of course! See our opening hours above.

DUE TO COVID-19, WE ARE CURRENTLY CLOSED FOR IN-STORE BROWSING, CLICK AND COLLECT IS STILL AVAILABLE

When is your store open?

Our Opening Hours are: 

Monday: 11am - 4pm 

Tuesday: 11am - 4pm 

Wednesday: 11am - 4pm 

Thursday: 11am - 4pm 

Friday: 11am - 4pm 

Saturday: 12pm - 4pm (Please book in advance via our bookings page)

Sunday: Closed

DUE TO COVID-19, WE ARE CURRENTLY CLOSED FOR WALK-IN BUT ORDERS ARE STILL SHIPPED.

Do you have X costume available for sale?

We don't sell pre-made costumes or pieces unless they are specifically listed on our website.

We do sell everything you need to make it!